Comment Notifier Help
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If you have question or support request about Comment Notifier, please write them here leaving a comment, it will be useful to others.
My excuses for my bad english but it's the only way I have to communicate with you. Would you suggest
a correction? Leave a comment, thank you!

I'm Stefano Lissa. 10 years ago I was building web sites for my pleasure. Blogs didn't exist, web content systems were ugly, hosting really expensive. And my student pocket was empty.
Hello, i’ve recentrly installed this comment notifier, it looks very nice, but i don’t know what code i have to add to the commentform to make it work.
The information on this site doesn’t help me any further.
The admin panel of comment notifier comes with detailed instructions. You don’t need to add code by hand if the themes is well written. But I cannot be of help without access the admin panel of your blog…
Obviously they weren’t notified of your comment – didn’t install the Comment-Notifier
Hello! This plugins don’t work with WP2.8 please fix it if you can
Please answer me at my email thnanks
Uhm, on my wp 2.8 blogs it works… on your blog I don’t see the “subscribe” checkbox. Why? Have you carefully read the instructions on Comment Notifier admin panel?
I don’t got notify by http://www.satollo.net about the answer you have sent me and I have checked the box below!
And yes I done everything and I double checked them, it doesn’t work for me :/
I have tried your plugin but because it don’t works I deactivated that’s why you can’t see the check box. Also the problem is that It don’t send emails, but the test email works
Installed this plug-in on my WordPress (2.8.1) blog.
Can’t see it working, and when I try to go to the “settings” from the WP plug-ins page I get an error.
Parse error: syntax error, unexpected ‘&’, expecting T_VARIABLE or ‘$’ in /home/.hari/psybertron/psybertron.org/wp-content/plugins/comment-notifier/options.php on line 303
Is this to do with the placement of the comment_form item ?
If so, how do I fix it ?
I’ll check it!
I’m running 2.8.1. As of just a few hours again, it is not working. Any suggestions?
Hi, I installed the plugin and it works great with one google email but with the gmail I have stored in WordPress it doesn’t seem to work. Does this work for emails that are also users of the blog?
Thanks!
If comment notifier is configured to send the notifications with a gmail address, notification to the same address are dropped by gmail or your mail sender service. May be this is the problem you’re facing?
Hello:
I could not get the plug-in to function either.
I double checked my template, it had the correct code info.
The checkbox shows up on the post/comment box.
The test email worked.
That said, no users got follow up comments after “checking” the box. I’m using WP 2.8. I’ve since disabled and moved on but wanted to give constructive feedback.
Regards
Going to the admin panel of Comment Notifier, on the bottom of the panel there is a list of subscribers? The list id made of post titles and the relative subscribers sublist.
HEllo, the same with Moby! I have WP 2.8.1 the test mail works, at the bottom there are subsribed members but It doesn’t work!
Please fix it, and not just try to tell us that we made the problem!
Sorry but this plugin is installed on my blogs and works. Please, le me know how it is configured on your installation. Enable the logs and check them (or send them to me). Log file will be created in the plugin folder.
When I ask: do you see the subscriber list in the admin panel, no one give me an answer. How can I help?
I tried with two different emails and dont get notifications on any of them. You dont say anything on how the email is sent, what email server settings are required?
We are having the issue of users not receiving the email as well. The test email works, and everything looks good, I have got a “list of subscribers” as well, but it’s not sending the email.
I a using WP 2.8.2
The latest version uses wp_mail. If WP can send emails Comment Notifier has to. Now I’m on vacation, to check the problem I need to connect to your blog admin area.
Hi,
Do you know when the “Long list of subscribers” will be available ?
I want to know who are the subscribers !
Thanks,
The plugin is working very well in my wordpress version 2.7.1, I will migrate for new version later… =)
I have this working just fine on WP 2.7.1, but cannot seem to get the layout of the notification email right. It does not matter whether HTML is enabled or not, I get the tags coming through in the email. I just want to include some blank lines in my email, so the notification email looks nice.
Can you supply a template that works well?
I have to agree with above posts, unable to get this to work in Wordpress 2.8.3 The email test comment form works fine, but that is it. The followup comment emails never come.
I’m starting the upgrade of my blogs just now. I’ll check the plugin behaviour, just give me some days
BTW, yes I see the list of subscribers and post ID’s. But it’s still not mailing anyone
Got an error for ya:
[10-Aug-2009 12:37:12] WordPress database error Can’t find file: ‘.\webcomicplanet\wp_54_subscriptions.frm’ (errno: 2) for query RENAME TABLE wp_54_subscriptions TO wp_54_comment_notifier made by activate_plugin, do_action, call_user_func_array, cmnt_activate
I’m guessing your renaming the table if someone already had a previous version, however if you don’t that error will show up on activation.
Probably best if you didn’t have that at all and just tell people to drop the old table, .. I had another plugin that had that name and was a pain to get it back.
Your plugin is full of security flaws. I fixed them and sent them to you. You obviously didn’t like someone fixing your work so you deleted my other comment on here.
I’ll just release the fixed version on a blog post.
Dear Philip, I have to thank you for your fixes but please, do not assume that I delete important comment like yours when you don’t see them publishes. I was away enjoing some days of holidays. When back to my office I’ll surely fix the plugin a made a new release. Still you are right, fields have to be escaped, but remeber that queries will be executed after wordpress already checked the comment data so theoretically they cannot be wrong (I’m referring to email an post id). Clearly securety are important and your fixes will be inserted in the code!
No worries, I jumped the gun and wasn’t patient enough. My apologies.
From the WP forums: http://wordpress.org/support/topic/300348?replies=2
I just installed your plugin a few days before I read this. Does the author have a point?
The creator was on vacation. Thank you for this comment, I’ll work on fix the bugs.
I have the answer… The component was only developed to actually work when posting for NON-logged in uers. The “subscribe” gets the email address from a form…
The component does not allow for working with logged in users.
* Maybe an IF statement will do the job in the subscribe function…
Yes you’re right. Clearly in some situations even the logged in user want to subscribe, I can fix it.
Couple little fixes in this latest for the cross-site request forgery:
if (isset($_POST['remove_email']) && wp_verify_nonce($_POST['_wpnonce'], ‘remove_email’))
if (isset($_POST['remove']) && wp_verify_nonce($_POST['_wpnonce'], ‘remove’))
In the last version (2.1.3), the options screen turns up empty in all browsers I try (newest WP).
Hi Roy, on this blog it’s working. Have you an error_log available on your hosting space to help me checking out the problem?
I’ve installed the plugin, but I’m not sure what to do in the settings page. Under ‘Notification Email Settings’ it says: Sender Name, Sender Email, Notification Subject, and Message Body. Do I input any information here? I am confused about this part, and even more confused by the information under Notification Subject ‘Tags: {title} – the post title, etc. Do I need to enter something specific here? I’m sorry but I’m very much a newbie at this and need a step by step guide. I’d be ever so grateful for your help.
Thanks
Disregard my last email. I’ve managed to suss it out. However, there is nothing beside the checkbox i.e. Click to subsribe. I’ve attached an image for you to see.
Hi,
will there be an option for a Double-Opt-In Confirmation of a Comment Subscription?
Here in germany we must do double opt in.
I installed the plugin today. Everything is ok, but unsubscribe link dosen’t work. Please help me.
The unsubscribe link is below:
http://www.titanchor.com/wp/?cmnt_id=0&cmnt_t=fake
That just linked to my homepage.
The email you received is the copy of a notification, which is sent to the test address (check your configuration panel). You cannot unsubscribe, only a real subscriber can unsubscribe.
Hi,
I think you are right,
Thank you!
My installation of Comment Notifier is working well. Once I figured out the general options panel, and what was required, it was very easy to work with and nicely customizable. Thank you for this plugin!
I am using Headway Theme, which has solid coding; I’m sure this helped. If anyone would like to see how I customized my panel, I added a page to my website addressing how to add this plugin with screen shots showing how I customized my general options panel.
I hope it helps you! Thanks for a great plug in!
Go to http://www.janebenimble.com/headway/tips-and-tricks/ to see my instructions and screen shots.
Have a great day! Cheers!
How to setup the unsubscription URL? Can someone please give me a hand?
Hi
I am running 2.8.5
I Installed the plugin.
The test mails do come into my mail.
But I keep getting sample comments when someone posts a comment.
like this:
“This is a long comment. I like to write unuseful words with my poor english, but I hope you all can understand me. If you can’t i can speak italian”
Hi,
What should I put here:
Notification message body
Notification subject
in order to reflect the post that reader subscribe to?
Thanks!
Hi,
How can I put the Notify Me box under Submit button?
My page of “unsubscribe” it functions but he is blank. That is, the personalized message does not appear. It can help me?
http://www.autocustom.com.br/v3/?page_id=38
(website in work)
Thanks.
Same thing here!
I do recieve all the notifications (using Gmail) but other emails don’t. I can see the subscribers list, but they don’t get any email notification… I already change all the setting, but still not working
Hi Stefano,
Have been taking your plugin for a bit of a test run. Up until now I have been using the “Subscribe to Comments” plugin by Mark Jaquith. Mark’s plugin worked great except for performance degradation as the number of subscribers and comments go up.
Your plugin so far appears to perform well but am having the following issues and would appreciate your feedback:
1) “Email address where to send test emails” does not retain setting after Save.
2) Spammers end up subscribed by default – even with the “Checkbox default status” unticked.
3) “Save and send a test email” option does not work for me. When clicked it returns to the same screen with changes not holding. Note that the “Save” button works OK.
FYI… I’m running WP 2.8.6 together with Hybrid theme.
Regards,
Robert
Just for the record:
I encounter problems 1) and 3) as well.
Option 2) I am not sure since I don’t get spam
For problem 2, new version has a patch. The other issues, I don’t know, on my blog it works, I’ll try to remove it completely and reinstall.
Hey Stefano,
After starting a new blog I am looking for a new subscribe plugin. IN the past I have been using Marks’ plugin. However, we are now required to use double opt-in.
There are a few plugins that handle this but they have flaws. For example, spam comments deleted by Akismet nevertheless check the comment checkbox. THe double opt-in mail send to the spammer than bounces leading to an error in my mailbox.
Could there be a business case for you to build a double opt-in addon to your plugin?
Regards,
Erik
I was wondering, which captcha is best suited to work with this plugin ? =)
Knock… knock…. anyone home?
(See comment from 6th of December)
Any assistance would be greatly appreciated.
R
Too much busy at work, I’m sorry, may be on xmas time will have more spare time.
Stefano,
Thanks for getting back to me. I totally understand the busy thing and hope you manage to get plenty of rest and relaxation in over the xmas break as well as spend time with your plugins.
Cheers,
R
Let me know if you’d like me to help translate to English
Hi Stefano. Great plug-in! Thanks for sharing it.
I’d like to comment, that the “Notification message body” doesn’t accept special characters (ISO Latin-1 characters). So, I need to send my message by using them. I tried also to use as ‘Entity Reference (e.g.: á for á) and it didn’t work too. Maybe an update on all message fields would be useful. ;0)
Suggestion: It would be cool if your plug-in would get to identify in someway (thought input field informed by user) if the e-mail is from other language (.uk, .br, .fr and so on) it would send the message from another “Notification message body-2″ for this other language where we would add a message a different message/language. So, if your plug-in identify for example that the sender’s e-mail is from .uk it will use the second “Notification message body” instead of the default one. Well, somethink like that. ;0)
it’s not possible to select language from email address, many of the are .com. Multilanguage integration is not an easy task… may be in the next future…
I’m using WP 2.9.1 and version 2.2.0 of Comment Notifier.
It does display the checkbox and text underneath posts. But the test email is never received, nor are any notifications to subscribed comments. I have enabled the log but it doesn’t help me diagnose why I am not getting email from it. I am getting WP emails telling me to moderate comments, so I don’t think I have a server issue. I’d love to have this up and running and would appreciate your help.
Sorry, my URL was typed incorrectly in my previous comment and since you may want to view the site, I wanted to correct that. it’s tech.michaelerb.net
By the way, I did not get a “thank you” email from the first-time comment I left on your site. Maybe it’s not configured to do that, but wanted to let you know.
Yes, it’s not enabled… I use that feature for low tech profile people
OK. Have you any ideas why my site is not generating test emails or emails to comment subscribers even though WordPress notifications to new posts are being received with no problems?
I’ve deinstalled your plugin and thought I should try another to see if would work. So I installed the plugin Subscribe to Comments by Mark Jaquith. It seems to properly be sending notifications. So there must be a plugin conflict with your plugin or something else is going on that I can’t figure out. I’d like your input and will help troubleshoot in any way that I can. Let me know.
I’d like to contribute in Bahasa Indonesia translation for Comment Notifier and Hyper Cache plugin.
Is that possible?
Hyper cache have the admin panel not really ready to be translated. I have to do a bit of work to make it compatible with i18n system of wordpress.
Hi folks, now I’m receiving the same e-mail twice when somebody leave a comment.
The server isn’t keeping the copy of e-mails and my e-mail manager program isn’t check to keep a copy on the server.
Anyidea what is going on? How can I get rid of it?
Thanks in advance.