Comment Notifier Help

If you have question or support request about Comment Notifier, please write them here leaving a comment, it will be useful to others.


My excuses for my bad english but it's the only way I have to communicate with you. Would you suggest a correction? Leave a comment, thank you!

141 thoughts on “Comment Notifier Help

    1. ewebber

      I’ve made a workaround here, where I’m only showing the option to tick the box to non-authors. This means that the authors can get the default wp notifications for comments on their posts and commenters get ones from comment notifier.

      post_author == $current_user->ID) {
      echo “”;
      ?>

        Send me emails when new comments are posted

      1. ggsalas

        Hi, I go to browse if I find a solution to this. I think that this is an important feature to my site because have multiple authors.

        Maybe you can add this in the premium version?

        Thanks and best regards

      2. ggsalas

        Hi @Stefano,

        I have thinking that I can activate the standard wordpress comment notification to post authors and hide the “subscribe to comments checkbox” for the authors of the post to prevent a double notification email.

        I have searched all the day and I get no way to modify the standard wordpress comment notification to get similar to your great mail template configuration.

        Do you know how I can use your template for the standard wordpress comment notification to post authors?

        I think is a good alternative solution to my initial question.

        Best regards.

  1. gabriel

    Hi Stefano, I have activated ‘WP_DEBUG” and I can see 2 errors:
    1)
    Notice: Undefined index: cmnt_id in /nfs/c08/h04/mnt/140927/domains/redminka.com/html/wp-content/plugins/comment-notifier/plugin.php on line 321
    2)
    Notice: Undefined index: page in /nfs/c08/h04/mnt/140927/domains/redminka.com/html/wp-content/plugins/comment-notifier/plugin.php on line 33

    The error 1 appears in wp-admin and in website. The error 2 appears only in wp-admin.

    I have no idea how to solve this.

    Thanks for this excelent plugin

    1. Stefano Post author

      Hi, those are notices (not errors) and I need to change the code. The plugin works perfectly without the wp_debug active. Asap I’ll change the code.

  2. James

    Hello, thanks for such a good plugin!

    I have one question though..

    I created a page titled ‘Comment Unsubscribe’, and a template for that page: ‘page-comment-unsubscribe.php’. And set that page url as the ‘Unsubscription page URL’, i.e. mysite.com/comment-unsubscribe. When someone clicks the Unsubscribe link in the email they receive from your plugin, and they are taken to my page, in my template code how can I capture/know which post the user had subscribed to? I would like to display my own message that says something like “You will no longer receive comments to Post X.” How can I get the $post->ID of the post they commented on in my template file?

    Thanks!

    James

    1. gabriel

      Hi, your plugin is excellent!

      I think can improve if the check button works to unsuscribe too:

      If I subscribe to a thread I think that if I put a second comment without the subscription check box active I must not recive future comments.

      Thanks

      1. Stefano Post author

        It wouldn’t be a good choice because a user may forget to check the flag and unsubscribe when he don’t want to unsubscribe. And since the plugin does not work with logged in users it’s not possible to know if who is commenting is already subscribed to show the correct check status.

    1. Stefano Post author

      A list of email has no sense for comment notifier since emails collected must be connected to a post. But if you want to link some emails to a post you should add the to them comment notifier table, the structure is very simple.

      1. Char

        Hi Stefano,
        Thank you for your prompt reply.

        The objective is that all users to be added, receive notifications everytime a user submit a comment.

        As a result, I tried what you suggested using Cpanel but don’t know what to enter in the”‘token” field. Could you please elaborate on said field?
        Thanks!

  3. Nathan Friedly

    Hey, I love the plugin, thanks! I just realized that I have way more subscribers per post than comments per post, and I’m thinking it’s because a lot of spammers are getting subscribed and then staying subscribed after their comment is marked as spam. Do you think you could add a feature where it automatically removes someone’s subscription if their comment is marked as spam?

    I just sent you a $5 donation just to say thank you for what you’ve already built – I know that’s nowhere near enough to cover the time you would have to spend to build that feature, but I thought you’d appreciate it all the same :)

    1. Nathan+Friedly

      BTW, in case anyone else runs into this, I’ve come up with a stop-gap solution:

      Backup the database then run this query:

      DELETE FROM `wp_YOUR_PREFIX_comment_notifier`
      WHERE email NOT IN (
      SELECT comment_author_email FROM `wp_YOUR_PREFIX_comments`
      )

      (Obviously, change the table name prefix to whatever your install of WP uses.)

      I’m thinking about adding a foreign key constraint with an ON DELETE CASCADE so that as soon as a spam comment gets deleted from the WP comments table, the DB will automatically delete the associated email from the comment_notifier table…

      1. Nathan+Friedly

        Actually, I went ahead and added that foreign key – so now spammers (and anyone else who’s comments I delete) should be automatically removed from the comment_notifier table whenever their comments get deleted.

        Backup your DB first and then run this (you may need to run my previous stop-gap to clean up the data first):

        ALTER TABLE `wp_YOUR_PREFIX_comments` ADD INDEX ( `comment_author_email` );

        ALTER TABLE `wp_YOUR_PREFIX_comment_notifier` ADD CONSTRAINT `auto_delete_spammers` FOREIGN KEY (`email`) REFERENCES `wp_YOUR_PREFIX_comments` (`comment_author_email`) ON DELETE CASCADE;

        This will cause a small performance hit when adding or deleting comments, and should have no other side effects.

    2. Nathan Friedly

      Actually, I went ahead and added that foreign key – so now spammers (and anyone else who’s comments I delete) should be automatically removed from the comment_notifier table whenever their comments get deleted.

      Backup your DB first and then run this (you may need to run my previous stop-gap to clean up the data first):

      ALTER TABLE `wp_YOUR_PREFIX_comments` ADD INDEX ( `comment_author_email` );

      ALTER TABLE `wp_YOUR_PREFIX_comment_notifier` ADD CONSTRAINT `auto_delete_spammers` FOREIGN KEY (`email`) REFERENCES `wp_YOUR_PREFIX_comments` (`comment_author_email`) ON DELETE CASCADE;

      This will cause a small performance hit when adding or deleting comments, and should have no other side effects.

      (I just left this comment a minute ago, but it disappeared…)

  4. futurewebboss

    Hello Stefano,

    Been using your plug in for a while now and for some reason (a while back) it is no longer sending HTML messages – even though that option is checked. I’ve attached a screen shot of a comment test.

    Thank you

  5. Jenna

    Strange problem – the subscription checkbox labels appear for me in Chrome, but not IE, and that result has been replicated by another user. The boxes appear to float in space without any description (pic attached).

    Can you offer any suggestions? Thanks.

  6. hgati

    Hi,
    Thank you for your plugin.
    but, The “Unsubscription setting” feature is NOT working.

    My Unsubscript Message.
    ——————————————————–
    You have unsubscribe successfully.
    Thank you.
    I’ll be send to the home page in 3 seconds.

    and then I have clicked the submit button called “save and send a test email”

    NOT come into my email inbox.

    Is this BUG ? or is developing ?

    Thank you for your effort.

  7. Benoist

    Hi,
    i use your plugin comment notifier since 1 year and work well but with new wordpress update your plugin is broken.

    Do you project to update it ? I’m looking to purchase the advanced functions too.

    is it possible ?

  8. Tom Murphy

    Good Morning Stefano, I haven’t been able to get the plugin to work either and I am on the WP Version 3.2.1

    The plugin is all that I need, but I need it to work. Giving it a few more days, but will need to look elsewhere if unable to fix. I’m looking to purchase the advanced functions.

  9. ed decker

    Hi, I have not been able to make the plugin work. I have installed and activated, but no checkbox for subscribing appears on or near the posts. How do I troubleshoot?

  10. tourist

    Ведущая тур-фирма Петербурга предлагает: Морские круизы по центру Европы
    (Чехия, Германия).
    Недорого…

  11. Lightchaser_f64

    This plugin is exactly what I have been looking for but I can’t seem to get it to work. That is, it isn’t sending email when new comments are made.

    Do you plan on updating the plugin to be compatible with WP 3.04?

  12. kvnpark

    Hi, Thanks for the plugin.

    I have a problem though. When I try to post a comment to a post with many subscribers (30+), it takes 10-30 seconds to post a comment. When I disable the comment notifier plugin, posting comment is once again fast. So, it does look like the problem is with the comment notifier plugin.

    Thanks.

  13. Lee

    I like the way this plug-in works much better than the Subscribe to Comments derivatives (which don’t give you enough control over the email content). However, I would really like to see you add a double opt-in feature, as I have a lot of spammers signing up to it with false emails on my blog (don’t ask me why they would do this, but they do!).

  14. Tevya

    Is this plugin compatible with IntenseDebate? Its closely tied to the comments, which IntenseDebate sorta takes over. Can I still use this? It has a lot of great features and I would like to use both, but am a little concerned about it causing issues and my comments not being available for a time.

  15. Salomon

    hi there, im using this plugin and have a question

    the seccion of Unsubscription setting how is this supposed to be set ?

    because on those emails some people doesnt want to be subscribed anymore, but there is no link to unsuscribe, and i dont know how to edit this settings ???

    how is the url to unsuscribe to this ???

    pls help !!!

    tnx in advance

  16. Notus

    hey
    I have a question about the plugin configuration, what should I suppose to fill the “Notification sender email” and “Notification sender name”? I am using WP 3.0 and I have installed SMTP plugin to enable the email function. My host is Godaddy, Linux.
    Thank you!

      1. Raz

        Hi Notus,

        In my previous post the text after “=” was deleted by Satolla’s atrocious site. I’d faced this nuisance in the past too.

        Let me repeat it:

        Notification sender name = your name
        & Notification sender email = your email-id

  17. raz

    Hi Stefano, I’ve observed something strange: Why does a Submit Comment button appear in IE (scroll to bottom) – whereas it’s not the case in FF?

    Btw, Stefano, it seems you’re more interested in approving comments rather than giving some answers. Why is it so? I expect some response from you in this case.

  18. Salomon

    Hi there !

    im using your plugin and have a question

    at the Notification email settings how can i make the to make a new paragraph ???

    since i got the email like this …
    Hola Subscriber name ! Author name respondio a tu comentario sobre el articulo A wonderful post title La repsuesta fue:”
    and doesnt look pretty

    Pls help

    Tnx in advance

    1. Raz

      Hi Salomon, from whatever I’ve understood you want to insert a paragraph in your message body. Right?

      Well…do not check “send emails as html “, coz this will result in your emails without any paragraphs. Just send the email in ordinary text & you can insert paragraphs wherever you want to.

      Btw, in the email sample you’ve provided – “Hola Subscriber name ! Author name respondio a tu comentario sobre el articulo A wonderful post title La repsuesta fue:” – the tags are not right at all.

      Instead of “name ! Author name” it should be “{name}!{author}”

  19. Raz

    Stefano, your “send emails as html ” feature is crude one. It results in the text being merged into one paragraph. Needless to say it hardly looks nice. Instead of preserving the line breaks why do you remove them?

    Stefano, please update this feature & make things look normal. In fact, I suggest that you allow HTML code to be pasted in the edit boxes – so that we can’ve a properly formatted email.

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