Emails Lost (Not Really) After Newsletter Upgrade To 3.0 Version

Since too many people is reporting this issue I’m looking at the problem.

First, no email has been lost: the are only NOT listed. 

Second, I think I know now where the problem is and tomorrow I’ll confirm it and release a patch. Be patient just a few more hours and the problem will be solved.

Thank you!

My excuses for my bad english but it's the only way I have to communicate with you. Would you suggest a correction? Leave a comment, thank you!

5 thoughts on “Emails Lost (Not Really) After Newsletter Upgrade To 3.0 Version

  1. chodorowicz

    I have the same problem: I’ve upgraded from 2.5.2.7 to 3.0.6 and my list of subscribers is empty. Is this patch ready? Can you help to bring these emails into subscribers list?

    Reply
    1. Stefano Post author

      Emails on this article was not referring to subscriber but to messages. No subscriber has been lost. just do a search on subscriber panel or an export. They are there.

      Reply
  2. carlo

    Buona Sera Stefano…
    Mi sono accorto che dopo l’aggiornamento ho perso tutti gli iscritti, c’è un modo di recuperare gli indirizzi.
    Ciao Carlo Picchietti.

    Reply
    1. Stefano Post author

      Ciao, nessun iscritto è andato perduto, l’articolo faceva riferimento alla lista messaggi. Basta fare una ricerca nel pannello degli iscritti per trovare tutto.

      Reply
  3. galeried2

    Buona sera Stefano,
    ancora Grazie!
    I checked the DB and everything was there.
    as a provisory solution, i renamed the V3 to _old and reinstalled the v2.xx and i could send my news. Now with 3.01 mostly OK.
    some rights problem on a server with the templates i think.

    I’ll go (and my custommers) to pro Version asap youre ready with it.

    Reply

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